Changes to the Privacy Policy

• We may update or modify this privacy policy as needed. Any changes will be posted on this page. We encourage you to review this page periodically to stay informed. This policy is effective from 01/01/2025.

Data Protection Compliance

• Our privacy policy complies with the General Data Protection Regulation (GDPR), ensuring the protection and security of your personal data.

Data Retention

• We retain your personal and vehicle data only for operational purposes and for the minimum duration necessary.
• You have the right to request access to your data under the Data Protection Act 1998 by emailing us.
• After the required period, all personal data is securely deleted from our systems.

What We Collect

When you use our website to make parking reservations, we collect the following information:

• Name
• Verified Phone Number
• Email Address
• Residential Address
• Post Code (demographic information)
• Booking History

You can request to view or modify this data at any time by contacting us.

How We Use Your Information

The data we collect is used for the following purposes:

• To communicate with you via email or phone.
• To respond to service inquiries and requests.
• To process bookings and transactions.
• To gather customer feedback and reviews.
• To monitor and record calls for service and training purposes.
• To prevent unauthorized activities.
• To send newsletters, promotions, and updates.
• To announce new features or discounts.
• To facilitate live chats, emails, and phone queries.
• For internal record-keeping and business development.

Your information is used exclusively by Bristol Airport Parking and is not shared with third parties.

Security

We prioritize the security of your personal data:

• We collect only necessary information.
• We ensure data accuracy and keep it up to date.
• We implement strict measures to prevent unauthorized access or misuse.
• Personal information is deleted when no longer required.
• We use physical, electronic, and managerial safeguards to protect your data.

Cookie Policy

• A cookie is a small file placed on your computer’s hard drive with your permission.
• You can accept or reject cookies and manage your settings in your browser.
• Blocking all cookies may affect your website experience.

Why We Use Cookies

• Cookies help us monitor website traffic and improve user experience.
• We use Google Analytics to manage cookies, which does not store or use personal data.
• Third-party websites linked from our site may also store cookies for tracking or advertising purposes. These typically expire after 30 days.

Links to Other Websites

• Our website may contain links to external sites. When you visit these sites, you will be subject to their privacy policies, not ours.

Consent

• By making a reservation or submitting any form on our website, you consent to the collection, processing, and use of your information as outlined in this privacy policy.

Bristol Airport Parking Service

For inquiries or updates regarding your personal data, contact us at:

• Phone:07777 919992
• Email:info@airportparkingbristol.co.uk

We will promptly update or correct any inaccuracies in your information upon request.